Mapping Office Workflows helps office workers create
visual representations of processes that they work in and
provides them with tools that help unveil different aspects
of their workflow and see the processes they work in from
different angles. By using one or more of the mapping tools
covered (Brown-Paper Flow, Workflow Diagrams, Flowcharting,
Value-Stream Mapping), learners will be able to identify the
causes of nagging problems and take action to remedy them.
This Training Enables Learners To...
Define the bounds of a workflow.
Use a variety of process (workflow) mapping techniques.
Identity hand-offs, disconnects, incomplete communication and rework loops as non-value-adding components (or waste.)
Plan improvements to workflows.
Consider a move from batch processing to continuous (or one-piece) flow.
Questions About Which Training is Right for You?
If you are not sure of what would be right for your company, we would be happy to talk with you. Once we understand your needs we can make a recommendation that will be the most cost-effective approach for your organization.