Most of our products are “delivered” electronically giving customers immediate access to their purchase. Orders that require shipping and are received before 1pm on business days are sent out the same day. Otherwise, orders are shipped the next business day. Orders shipped to the US and Canada are sent via UPS ground unless a faster method is selected and paid for. Orders shipped outside of the US and Canada are sent via US International Priority if available.
Your purchase is risk-free: We guarantee you will be totally satisfied with our products or your money back. For shipped products, please return the product within 30 days for a full refund. For web-based products, please notify us within 24 hours of your purchase. In all cases please contact support either by phone or complete our contact form for return instructions.
Questions About Which Training is Right for You?
If you are not sure of what would be right for your company, we would be happy to talk with you. Once we understand your needs we can make a recommendation that will be the most cost-effective approach for your organization.